Click this and your boarding passes will appear, ready for reprinting. It’s possible to reserve a seat or check in online via https://www.tuifly.be/en/online-check-in. You will automatically receive a new voucher with the remaining amount by e-mail, you do not need to contact us yourself. You will receive your voucher by e-mail. share | improve this question | follow | edited Jan 2 '18 at 8:23. user67108 asked Jan 2 '18 at 5:30. We therefore advise you to consult their terms and conditions. Further information about the TUI fly COVID-19 health statement can be found on https://www.tuifly.be/en/healthstatement. Air Travel Queries: accessibility,wedding dresses,travelling with children. To keep our fares as low as possible the tickets you buy are non-refundable. No paper boarding pass needed. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. Contact our TUI fly Customer Service Center: If you wish to cancel your flight, the normal cancellation conditions apply. Do you prefer a cash refund? It goes without saying that our flights are subject to possible changes resulting from government measures in your home country and abroad. Please take into account that you have to retain or upgrade your insurance products. The e-mail will contain all necessary information. Flights Restaurants Things to do Skip to main content. Will your flight take place but do you prefer not to travel right now? Each passenger has the responsibility to ensure that he/she carries the required travel documents and is aware of the formalities for travel in Belgium and abroad. But if you would rather not travel right now, you have 2 options: We will in any case issue a voucher with a value equalling the price you paid for your trip. This means that you can choose to use your voucher to book a flight for this summer 2020, this winter 2020/2021 or even next summer 2021 (as soon as this offer is available). Boarding passes are key travel documents for flights. Elle propose 29 destinations au départ de nombreux aéroports régionaux de France comme Lille, Lyon ou Nantes.Elle propose une ligne intérieure, sur le territoire français, entre Toulon et Brest. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. In this case, the normal cancellation conditions of TUI fly apply as well and you will not receive a voucher. Also when i log back into TUI on the part where it says "Check-In" it also says "One or more passengers are not checked-in"......weird because the outbound boarding passes are all there for all of us. Our website contains information for each country as to the available destinations (more information is available at. If you lose your boarding pass don’t worry, you can simply print them again. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. However, you should wait until you receive the voucher by e-mail. It’s a way to insure yourself against future developments in the situation relating to the coronavirus. not via our website tuifly.be), you can contact them to request reimbursement of the price of your flight. 14. You will receive your voucher by e-mail. You may have won a TUI fly ‘MARK’ voucher in a competition, for example. However, you should wait until you receive the voucher by e-mail. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. If you're taking sports equipment with you, it can be booked from 90 days before your return flight. You cannot use a PDF scan of your boarding pass on your mobile device as the airport security team will be unable to scan them. After you received the voucher, you can submit a request for a refund via My TUI fly: Will your flight take place but do you prefer not to travel right now? This means that the new date of departure can fall after this period of one year, as long as the booking is made at the latest one year after the issue date. All that you have to do is on its landing page itself; you don’t have to bounce over pages to make fake plane tickets. Why don't you just print your outbound boarding passes during check in then print your inbound boarding pass before you return? What's with these screwy ticket prices? If printing, make sure the entire boarding pass is clearly printed. You can use this voucher to book a new flight. That is possible as well. This may be a handbag, laptop back or backpack per person, with a maximum weight of 10 kg and maximum dimensions of 30 x 30 x 15 centimetres. More information can be found, We will in any case issue a voucher with a value equalling the price you paid for your trip. I therefore would not be too concerned. Mobile check-in. You don’t need to contact us yourself. If the same flight can take place from another Belgian airport of departure, the change is also free of charge. You will receive a voucher for the products or services you booked and paid directly with TUI fly, e.g. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. Simply enter the reference number in the box below. If the price of the new flight is lower, you will receive the balance in the form or a voucher. Contact them by telephone at +32 800 400 79 or by e-mail [email protected] You don’t need to contact us yourself. https://www.tuifly.be/en/flightinfo-corona-measures, I’m at my destination and still have to return, Information about changing my booking/cancellation of my flight, Information about the TUI fly Corona voucher, Information about the TUI fly ‘MARK’ voucher, https://www.tuifly.be/en/legal/reiseformalitaten, https://pastel.diplomatie.gouv.fr/fildariane/dyn/public/login.html, https://registroviajeros.exteriores.gob.es/, http://www.service-public.ma/fr/web/guest/home, https://diplomatie.belgium.be/en/services/travelling_abroad/travel_advice_by_country, https://www.tuifly.be/en/travelling-corona-measures, https://www.tuifly.be/en/destinations-corona-measures, Information about the premium-rate number. Children traveling alone must fill in their own form. Passengers can check in on their mobile from 24 hours up until 45 minutes before your flight departure on most domestic flights and save their boarding pass to Passbook or Samsung Wallet. Return flights are another false carrier tickets creating a site only like the past one. In step 3 of your damage claim file, select “other” under “reason for the cancellation” and specify "coronavirus". You can contact the TUI Customer Service Center by telephone at +32 (0) 2 717 86 60. The e-mail will contain all necessary information. Just a moment while we perform our search... We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. The Belgian FPS Foreign Affairs invites all Belgian citizens who are abroad to register on travellersonline to report their presence. The e-mail will contain all necessary information. You can also find the most recently updated information in the frequently asked questions below. You have a year to book a new flight, which must not necessarily take place in that year. You’ll find your booking reference on your confirmation email. If the price of the new flight is higher than the original amount, you will have to pay the difference. However, we do understand that sometimes plans change and you may need to amend your booking so we’ve tried to be as fair as we can when applying fees and charges. The vehicle is disinfected after each ride. You have to state the means of transport you have used. You don’t need to contact us yourself. Please note: you should take into account the fact that the suppliers’ terms and conditions may change at any time. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). Our policy relating to hand baggage has changed. More information can be found hereunder. No exceptions are possible on the basis of a medical certificate/for medical reasons. At the airport. Mobile check-in. During the period in which the measures taken are adjusted by the authorities in a holiday destination and by the Ministry of Foreign Affairs in an affected area, Before and after the period during which negative travel advice is given for an affected area, For future trips to destinations not affected by the coronavirus at the moment, but where the situation may change in the near future, For France: 0899 190 043 (max. Can you even get boarding passes before you've checked in? a scarf), masks with an exhaust valve or face shields cannot be used as a face mask. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107689757', '');}, 'log_autolink_impression');flight 24 hours before departure so the OP probably hasn't checked in for the return flight so wouldn't have boarding passes for that flight...? In case you spend more than the amount of the voucher, you must pay the difference of the actual amount spent and the voucher’s value. If you cancelled your flight on your own initiative, you will not qualify for a voucher. In case online check-in is not possible for your destination, you can collect your boarding pass at the check-in desk. We inform you about the necessary preparations as well as of the changes at the airport and during your flight. This way we will be able to travel together safely and without worries.We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Why did I get a Confirmation of Check-in document instead of a boarding pass when I checked in online? If you are unable to present the code, you will be denied access to the plane. You are on the French website. Whilst we have normally been able to print out boarding passes on TUI (ta && ta.queueForLoad ? The departure date can also be after 01/04/2021. 5. The issue date and the expiry date of the initially issued voucher will remain applicable. You do not need to contact us yourself. Our partners are doing the best they can to help you! Log in to get trip updates and message other travellers. Flights Holiday Rentals Restaurants Things to do Skip to main content. Service on board has been adjusted so as to maximally limit contact. The pass connects Kullu Valley to Lahaul and Spiti and is a popular tourist spot for those visiting Manali. Example: if your voucher was issued on 01/04/2020, you have until 01/04/2021 to book a new flight. You then print them off. For your cancelled flight, you will receive a voucher for the price paid to book a new TUI fly flight. When you check-in online at 7 days you will see the seats that Thomson have allocated you for your flights. You’ll also need to check in 24 hours before your return flight. Log in to get trip updates and message other travellers. More information is available at https://www.tuifly.be/en/fly-deluxe-en. You will not have to pay the difference. Do you prefer a cash refund? If the price of the new flight is higher, we will adjust it to the original price. I'm on the My Booking page. Face masks are obligatory for all passengers aged 6 and older. The social distancing rule is not obligatory for transport companies, but passenger do have to bring a face mask and wear it during the ride. In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline. In order to limit personal contact on board and protect all passengers as well as the crew, we ask you to only take one small personal item. See all. If you paid for a seat reservation, you will receive a separate voucher. More information about the voucher can be found. Please send an e-mail to, Have you modified your flight to a later date and would like to change your transfer? Trips. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Your return flight You'll already be checked-in for your return flight, so keep your boarding passes safe while you're away. If your file is cancelled free of charge, the premium will also be cancelled free of charge. You don't book a return flight with Ryanair, only two x one way flights, so it would make no difference how you booked.. You can do your outbound check in 7 days prior to your outbound flight, and then the inbound 7 days prior to the inbound flight, without paying for seats.If you pay to prebook seats you can check in and print your boarding passes 30 days prior. Managing your booking. Did you book a parking space with Quick Parking, but your trip has been cancelled? This page https://www.tuifly.be/en/corona-measures contains an updated overview of the destinations we offer. We spend the day on this excursion and return to Manali in the evening. Flights Holiday Rentals Restaurants Things to do Skip to main content. This way, you are always aware of the most recent information. See all. A reader was forced to pay £340 for a new flight after his printed boarding pass was declined . If you need new ones when you get to the airport, you can ask for them at the TUI bag drop desk. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions. … TUI fly has made the necessary arrangements to ensure that you can travel safely and without worries. Our website contains information for each country as to the available destinations (more information is available at https://www.tuifly.be/en/corona-measures) and the measures that have been taken (more information is available at https://www.tuifly.be/en/flightinfo-corona-measures). If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. You can already enter the seat number. Post. more. Attention: a refund is only possible if you have not yet used the voucher. This way we will be able to travel together safely and without worries. This applies to both the outward and the return flight. You'll then be able to see boarding passes for your outward and return flights in a separate window. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. We ask you to check in online prior to your flight, if possible. For destinations where checking in online is not possible, it is also mandatory to sign the TUI fly COVID-19 health statement online, and we request you to collect your boarding pass at the airport’s check-in desk. You can do so from 24 hours before your flight. Does this option interest you? Read the frequently asked questions about your TUI fly flight, the available destinations and the measures we have taken to offer you a safe and comfortable trip here. Billo/HuureenStuur automatically cancels all bookings that are linked to TUI fly (TB and FH-flight number). If you’re flying with one of our partner airlines, you’ll need to check their website for more info. If you want to book this flight, you can contact our TUI fly Customer Service Center: They will gladly make the booking for you. You can book this All-Risk insurance up to 57 days prior to your departure. Prenez l’avion depuis la France avec Ryanair, Transavia France, TUI Fly Belgium et d’autres compagnies. Have you reserved a seat? Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. You can do this while you check in online, which is possible from 24 to 6 hours before departure. If you're travelling with TUI log in to the Flight Extras website and if you've already checked-in, you'll see a print button. We ask you to read this information carefully, so you are prepared for your trip, and advise you to read it again 1 day before your departure, as the information may have been updated in the meantime. You can download our menu for your flight at https://www.tuifly.be/en/buyonboard-en. Whilst we have normally been able to print out boarding passes on TUI flights ex Turkey, each time they are replaced at checkin with new boarding cards printed by the checkin agent. You will automatically receive the new voucher for the remaining amount by e-mail. That’s possible. Send an e-mail to. You don’t need to contact us yourself.More information about the voucher can be found hereunder. Airport hotel upon arrival/departure through TUI, but your trip and file a claim... Date after 31 August 2021, the change is also free of charge Billo ’. Mark ’ vouchers are easily recognisable by the respective airline contact your agent. Statement applies to both the outbound flight and the expiry date of arrival asked questions below we. Requested not to tui boarding pass for return flight the reference number in the form of the booking process 043 ( max case. Get boarding passes for your flight been cancelled or car Seating information on 01/04/2020 you! 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